Shipping Policy
Last Updated: August 2026
Thank you for shopping with Eximious Rituals. We are committed to delivering your skincare products safely and on time. Please read our Shipping Policy carefully.
Order Processing
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- Once your order has been shipped, you will receive an email and SMS/WhatsApp notification with your tracking details.
Shipping Charges
Within India
- Orders below ₹999: Shipping Charge – ₹99
- Orders of ₹999 and above: Free Shipping
Shipping charges, if applicable, will be displayed during checkout before payment.
Delivery Timeline
Estimated delivery time:
- Metro Cities: 2–4 Business Days
- Other Cities & Towns: 3–7 Business Days
- Remote Locations: 5–10 Business Days
Delivery timelines are estimates and may vary due to weather conditions, courier delays, festivals, or unforeseen circumstances.
Order Tracking
Once your order has been dispatched, you will receive a tracking link via email or SMS.
You can use the tracking link to monitor your shipment until it is delivered.
Shipping Partners
We work with trusted courier partners to ensure safe and timely delivery across India.
Incorrect Shipping Address
Customers are responsible for providing the correct shipping address.
If an incorrect or incomplete address is provided, delivery may be delayed or unsuccessful. Additional shipping charges may apply for re-shipping the order.
Delivery Attempts
Our courier partners will usually make 2–3 delivery attempts.
If the order remains undelivered due to customer unavailability or an incorrect address, the package may be returned to us.
Additional shipping charges may apply for re-dispatching the order.
Damaged or Lost Shipments
If your package arrives damaged or appears to have been tampered with, please contact us within 24 hours of delivery with clear photographs of:
- The outer package
- The shipping label
- The damaged product
We will investigate the issue and provide an appropriate resolution.
Delayed Deliveries
While we strive to deliver orders within the estimated timeframe, delays may occur due to:
- Weather conditions
- Public holidays
- Natural disasters
- Courier service disruptions
- High order volumes
We appreciate your patience in such situations.
International Shipping
Currently, Eximious Rituals ships only within India.
International shipping services will be introduced in the future.
Contact Us
For any shipping-related queries, please contact us:
Eximious Rituals
Email: support@eximiousrituals.com (Replace with your official support email if different)
Website: https://eximiousrituals.com
Customer Support Hours: Monday – Saturday | 10:00 AM – 7:00 PM